If you have changed your mind about your purchase. We offer worry free 60 day returns.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable):
Any obvious signs of use.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 60 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We are happy to exchange any items. Please send us an email at email@example.com
Return your order to: Evol Cosmetics Ltd. Unit 3 Pelican Court, 83 New Street, Andover, Hampshire, SP10 1DR.
Once returned, we’ll refund the person who originally placed and paid for the order. This includes items purchased as gifts.
To return your product, you should mail your product to:
Evol Cosmetics Ltd.
Unit 3 Pelican Court,
83 New Street,
Best of all Evol cosmetics will pay the shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.